Contact Us

1200 E. Patapsco Avenue
Baltimore, MD 21225
Phone: 410.637.6992

For customer service, please contact: customerservice@heavyswing.com

For press or media inquiries, please contact: press@heavyswing.com

For team or dealer inquiries/sponsorship opportunities, please contact: info@heavyswing.com

Returns, Exchanges, Cancellations and Warranty

At HeavySwing, we stand behind our products and our customers 100%. We don’t want you to have any HeavySwing product with which you’re not completely satisfied.

Cancellations and Returns: Any HeavySwing order can be cancelled prior to shipment, or can be returned in new, unused and original condition within 30 days from the purchase date, for whatever reason. Simply contact us for return shipping instructions.

Exchanges: Within 30 days of purchase, if you feel that a HeavySwing product is not the proper size and is in slightly used but good condition, contact us to discuss options for exchanging your product for a different model.

Warranty: All HeavySwing products are warrantied for one (1) year against defects in material and workmanship under standard wear and tear. Warranty on natural wood components is limited to 30 days, while damage caused by uncommon usage or abuse or superficial damage to the appearance of the product are not covered under our standard warranty. Contact us for help in determining warranty eligibility.

Please contact us at (855) HVY-SWNG or info@heavyswing.com to discuss Returns, Exchanges, Cancellations or Warranty Eligibility.